Ecological packaging
Help us save the environment. We will pack your order in recycled material without plastic.
This service is not available when delivering orders to Kulina stores.
Price for eco-friendly packaging : €1,95
Shipment Insurance
In the event of a lost or visibly damaged shipment in transit, you don't have to wait for the carrier to resolve your claim within the statutory time limit. Just fill out our simple online form for a lost or damaged shipment, and we'll promptly send you a brand new item.
Price for parcel insurance : €0,95
120 days for return
Do you need more time to think or want to buy a gift in advance?
Returning an item has never been easier! You have up to 120 days from the date of delivery to withdraw from your purchase without giving any reason.
- Product must be returned undamaged and unused.
- Applies to all products in the order.
Shipment insurance fee : 5% of the total value of the items in the order.
Immediate Exchange Guarantee
No waiting for repairs, no lengthy claims!
We will replace the defective product with a new one immediately upon delivery of the mechanically undamaged claimed piece.
Returning an item has never been easier! You have the option to cancel your purchase within 120 days of delivery, without giving any reason.
- Fast replacement of the claimed goods with new ones during the entire warranty period.
- Exchange for a product or device of equal or better specifications if the original is out of stock.
- If the product cannot be replaced, we will refund your money back for the service.
- Applies to all products in the order.
Shipment insurance fee : 10% of the total value of the items in the order.
Extended Warranty +1 year
Are you concerned about a malfunction? Extend your standard warranty period by 1 year.
- We will repair or replace the defective product free of charge.
- Covers manufacturing defects that appear in the product after the end of the legal warranty period.
- Does not cover mechanical damage or defects caused by improper use of the product.
- Applies to all products in the order.
Cost of shipping insurance : 7% of the total value of the goods in the order.